Customer 2 Customer - Terms of service

questions Answered
Back in early 2018 we launched this format on our website and since changing hosts it’s just been a bit manic - we now have a dedicated product team that will be at your disposal .... we’re bringing the safety back !
Terms and conditions
How does it work ?
Its a simple process - (we’ve integrated a portal making It even easier ) simply upload images and descriptions along with price inc postage .
The end user then purchases the product . At this point a member of the team will contact you with shipping details . You pack and ship your item to the end user , once were assured they are happy then payment is released .
images :
images must be clear and show any imperfections - do not include name and date .... this isn’t necessary and will be rejected
description : you must describe your product accurately mentioning any scrapes or damages - never upsell the quality of your item or it will lead to the product team contacting you for edits to the listing .
Eg - Squid industries (Double barrel V3) 8/10 no box included
(9/10 is immaculate ) only items still in original packaged and unopened can be classed as (10/10)
Shipping : Always ship your items signed for at a minimum preferable tracked - include this cost in your overall price ! We won’t be held liable for costing issues . Ensure your items are packaged well in a padded bag or box - use our online chat system to send us an image of your postal receipt - we then attach this to the order
When do you get paid ?
once your end user receives the product and is happy with it ( confirming its as described ) we send you the payment within 24 hours minus the listing costs (this covers our time and merchant fees
How much will it cost ?
10% of the listing price
EG : modefined Draco 9/10 boxed (£35)
our fee is £3.50
you get £31.50
not a lot for peace of mind right !!
This is a service - it takes time to create a listing and manage it from start to Finnish but we don’t look at making profits we want A safe platform
“you can add on liquids and accessories from site but please think of our overheads - we aren’t making money from this platform its a service
no discount codes to be used on customer to customer purchases or the order will be voided
It is your responsibility to inform us if you no longer wish to sell or have sold your item else where . if this occurs you will be liable for charges if this occurs .
to pull your item from the store just send us a message along with your listing number eg C2C107